Oneida Nameplate Company  

CUSTOMER COMMENTS

One Mom's Experience:

Curt's bracelet saved his life a year ago when he escaped our home. He had gone out the front door and toddled down our country road wearing only house slippers, pajama pants and a t-shirt. He was only three years old, non-verbal, and it was dusk and chilly. He somehow passed our lake (with ducks flapping and quacking) and probably a few deer (always scampering out of the way) but somehow stayed focused on the road. My stomach turns just thinking about how it could have turned out--from either chasing an animal into the woods, or being smaller than an approaching car. But some wonderful Angel, a good samaritan indeed, was driving by and saw he was a little guy all alone--and certainly not dressed for a nature walk. So he stopped and saw the silver bracelet immediately.

He parked his car on the side of the road and put Curt in it, letting him play with the radio dials, while he called my number on his bracelet. When I answered the telephone, I was shocked and frantic when he told me he had my little one in his car. I did not even know yet that he'd slipped out (because I could hear his twin brother Colton, who's also autistic, playing in their room). The man explained that he was visiting the area so he was not familiar with my address. I told him I did not want him to go anywhere! "Just stay put and I'll be right there!" I frantically jumped in the car and sped down the almost half mile trek that my boy (who knows no danger) had just made on his own. And when I found that man at the end of the road, phone in one hand, my child's hand in the other, a happier Mother there NEVER was! I am convinced this "traveling man" was an Angel placed in just the right spot to save us. I am thankful to God first and foremost, and also thankful to your company for providing the tool that achieved a happy ending. Luckily we never had a repeat "escape." We put alarms on our outside doors that very week, and we keep their bracelets updated and legible periodically. (Their current ones have rubbed the color off the medical emblem and wording is scratched--they are busy boys and tough customers!) It is such a tiny, tiny price to pay for the security of knowing that other people can recognize there's an issue and respond appropriately.

Thank you very, very much...

                          H.M.H., Bigfork Montana

The bracelet arrived yesterday!  It's perfect and appears like it will last much longer than the one he had from the other company (the engraving wore off in 3 months!).    We're delighted and love the update program.  Thank you so much for the service!

         Lynne C.

Thanks, G.  This is the second time we've ordered from you all and the first charm was perfect. So glad I finally found you. It's so hard to track down durable, petite medical jewelry for toddlers.

Kate C.

Hello My name is -- and I just ordered your Stainless Steel Bracelet G but forgot to put in my wrist size. I'm a snug 6.5. I also wanted to say how happy I am that I found your site! You had exactly what I was looking for at a price I could afford! Thank you so  very much, I can't wait to get my bracelet!

~Juliet  W.~

I will be sharing this web site with my son's school, which is a state-funded school for autism spectrum children including a preschool section. I am sure that the parents would appreciate this information, especially if their children are wanderers like most autistic children tend to be. I did do some searching before I came across your site, which thankfully ended by distraught feeling of not finding a special needs-friendly product. I know autistic children don't like things hanging on them, especially not a necklace or bracelet, so the shoe tag is perfect and can be used on a coat, too. I will send your site out on Monday when my son returns to school. Have a great weekend :)

Robin

I just wanted to let you know how pleased I am with my medic alert bracelet, which arrived in yesterday's mail. It is lovely, and just what I  wanted. And the time between ordering and receipt was incredibly fast!    Thanks again!    

Sarah

Hi,  We just received our JR bracelet, and we like it.  My daughter (almost 3 yrs old) was showing it off to the neighbors today, and they all thought it was a good idea that we had her peanut and nut allergies documented.  Best,   

Gayle

I just wanted to thank you for all the help you gave with the bracelet. The quick turn around between the placement of the order and when i received the bracelet was amazing.  The bracelet was perfect and it does the job...as we unfortunately found out on Monday.  But it works...   thanks again for everything

Nancy

I just wanted to tell you how impressed I am with every aspect of your company and customer service.  Not only did we receive my daughters medical ID bracelet 3 days from the date of ordering but I received a confirmation email within an hour of ordering the bracelet to let me know that it would
be shipped out the next day.  When it did arrive, it was of better quality than I had expected.  I can't thank you enough for your very reasonable prices, high quality jewelry and again, GREAT customer service.  I will definately be a return customer...and pass the word along to anyone that I know.  Keep up the great work!    Kindest Regards,   

Danielle T.

You guys are the BEST.  I can't believe how fast you will get them out.  The bracelet that you put a new emblem on looks great.  I will never order from anyone else!!   --Thanks so much, 

Laura K.

Greetings! I have ordered from you before and was extremely happy with my orders. You simply have the best selection and best prices on the internet!

     Greg W. - Ontario, Canada

Thank you I appreciate the response to my email. I am glad you received my telephone message the person on the phone was so friendly and helpful. Your company has incredible customer service. I am so grateful for all your help especially with something as important as a medical ID bracelet.

Mrs. Brandi W.

 

More Customer Comments

I received the new necktag and jump ring - thank you so much for helping and for the kind messages. I can't remember being treated with such politeness and kindness. Your employer should clone you and market you instead of things.

Thanks, Mike

I really do appreciate the personal customer service – I was so afraid my email would land in some huge, computerized never-land!  Thanks again.

Jennifer

From Ireland:  Hi my two bracelets arrived to day. they are beautiful thank you very much.

Patrick W.

Good Afternoon, I just wanted to Thank you very much for offering your product. My necklace just arrived and I am very pleased. I have purchased other company bracelets and necklaces and none had the quality and stylish look that your product had.    

M.W. - Kunkletown PA

Thank you, G.  I hope you know, even with the "blurring issue" I've had with my medical id, I've referred a lot of folks your way.  I'm so impressed with your products and customer service.  I wouldn't even consider buying from anyone else.  You can have both my mom's and my medical ID's mailed to me.      

B.T. - Ft. Myers, FL

Again thank you for all of your help on this.  You have given exceptional customer service and I very much appreciate it.     Kindest regards,  

B.P.    Kirkland WA

Dear Oneida Medical Jewelry.com,
I ordered and received a medical bracelet from you.  Over the years I have worn several different medical bracelets, however I am extremely pleased with the bracelet I ordered from you.  It looks like a nice peace of jewelry, not just a Medical I.D.  In the future, should I need another piece of I.D. jewelry, I will order it from your company.  Thank you very much.  Sincerely, 

M. Burke

Thank you SO MUCH for the beautiful treasure I now wear! It is truly skillfully repaired to absolute perfection, and even more gorgeous than before!! Your products were a marvel to have discovered, and are TOTALLY unparalleled in the field. Thank you also too, SO very much for helping me fix the tiny necklace chain. I'm deeply touched and blessed by your caring assistance! Your patience & kindness really lifted my spirits and of course I will always be sure to recommend your unique creations to other patients! I hope you have a wonderfully warm and richly blessed Holiday Season and New Year!!
Warmest wishes to you, Genny, and to your dearly devoted technicians! Everyone's dedicated efforts meant SO much to me. Warmest gratitude,

Kylie

Got the bracelet today and it is perfect, just what I wanted. Thanks,    

Linda S.

I received the bracelet this afternnon and I am very, very pleased with it.  It is far more legible than my previous one, and hopefully will be for years to come.  Plus it is more comfortable than my previous one and more noticeable as well.  I will let my pacemaker support group know where I got it.
Thank you for your prompt response and the quality of the product.

Matt B.

Good morning, I just wanted to let you know that I received my D necklace two days ago and absolutely love it.  The order was filled and delivered very quickly.  The necklace is more beautiful than I had imagined, even though the picture online was completely accurate.  It was a great value and I know I will enjoy wearing it everyday.  I’ve already recommended your company to one friend and will be sure to do so again in the future because I am so pleased with the order.  Thank you so much for offering such beautiful medical jewelry at such reasonable prices.     Have a great Thanksgiving.    Regards,  

Jaime

I have ordered from you before and the service is always very good. Your tags are very visible and very durable--two important factors when choosing medical ID for a toddler!   Thanks,

Kate

I got the necklace today with the "lobster claw" closure and it is wonderful!  So easy to put on and take off now!  Can't thank you enough for doing this for me but I will promise that when other's see it and want one-  I will give your company a very good recommendation.  I am keeping your e-mail address and the physical address too and will share it with my diabetic friends.  Not many businesses will take the time and the trouble to make sure the customer is taken care of the way you did. Thank you very much! .....God bless you!        

V. Mueller

Thank you soooo very much!   It is just a pleasure to find people who care enough about their customers to go the extra mile.  This locket could very well make the difference in treatment I might need if an accident should happen.  I saw many web sites on the Internet but of course had to consider prices and other things.  I am very happy that I chose your company.  The clasp may only be a little thing-but it is important.  Thank you again.     

V. Mueller

 I got the necklace today and love it!  The workmanship is beautiful and you did catch the spelling.  I didn't expect to receive so quickly and that's a plus.  I just can't wait to wear it and show it to my family, friends and coworkers.  I'll definitely recommend your company to all. Have a nice day.  Thanks for the wonderful service.

Beverly F.

Just a note to let you know I received my repaired braclet and the replacement stainless steel version. It is nice to deal with a class act company . Thanks again     

Bert B.

Thank you for sending the bracelet so quickly. I received it today and am very pleased with it. It is extremely difficult to find a company in the UK who provide childrens medical bracelets of good quality and at a reasonable price. Thanks again,  

    Karen C.

Thank you very much for your help. The necklace has arrived safe and sound. I have been exceptionally impressed with your service and your products and will definately be using your company again in the near future. Once again, thank you for your help and excellent customer service.

Christine J., U.K

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